Assistant Manager, Third Party Liability & Subrogation

Who we are

The ILWU-PMA Benefit Plans administers Pension and Welfare Plan benefits for West Coast active and retired ILWU longshore workers, their dependents and survivors. Our office is located in San Francisco, CA near public transportation.

What you will do (full time in office, no remote or hybrid schedule)

• Conduct due diligence to handle all aspects of Third-Party Liability and Subrogation claims including:
  • Initiate correspondence and communication with members, eligible dependents, attorneys, employers, and insurance carriers
  • Manage the pursuit and recovery of subrogation claims in a timely manner
  • Negotiate subrogation recoveries with carriers, attorneys and other responsible parties
  • Oversee the collection and repayment of liens, subrogation and other overpaid benefits
• Manage additional health and welfare benefits administration activities to ensure productivity, quality, and exceptional member service standards
• Assist in ensuring compliance with administrative, operational and regulatory procedures for administration of the Welfare Plans and adherence to Plan documents
• Resolve claim and benefits questions, problems, and complaints received through telephone calls, faxes, or emails from Plan Participants and other Plan staff
• Supervise and train support staff and direct reports
• Projects as assigned by senior management

What you will bring

• Bachelor’s degree, Paralegal Certificate or related education with relevant professional work experience
• Ability to deal effectively with people in a legal oriented environment, including, but not limited to, attorneys, insurance carriers, labor unions and employers
• Strong decision making, negotiation and customer service skills
• Knowledge of laws as they apply to third-party subrogation
  
• Two years management experience preferred
• Self-motivated, highly organized, able to work independently on multiple cases and projects and deliver results on time
• Excellent interpersonal, written and oral communication skills; critical thinking skills
• Computer skills: Microsoft Word, Excel, Outlook email, internet applications, and ability to quickly learn in-house technology

What we can offer you

• Annual salary $95,000 - $100,000
• Employer paid medical, dental, vision, and prescription benefits for employees and eligible dependents (HMO or PPO)
• Employer funded Pension Plan
• 401(k) Plan with employer contribution
• Short term and long-term disability coverage
• Parental leave
• Generous vacation, sick days and 14 holidays
• Transportation reimbursement benefit

Applications for this position must include cover letter; those without a cover letter will not be accepted.  No phone calls please.

Email resumes to: [email protected]

ILWU-PMA Benefit Plans Office is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Website: https://www.benefitplans.org/