Benefits Analyst

About Us
We are a Union Fund Office servicing Ironworkers in the New Jersey and Philadelphia areas.

Position Summary
We are seeking an experienced Benefits Analyst to support our Health & Welfare Funds. The ideal candidate will have strong claims-processing skills, excellent customer service abilities, and high attention to detail.

Key Responsibilities

• Process a variety of claims (Medical, Prescription, Hearing, HRA, Life Insurance, Death Benefit, Disability, etc.) for two Health Funds.
  
• Provide Customer Service support to Participants and Providers — including phone, in-person, fax, and email inquiries regarding eligibility, coordination of benefits, and claim status.
  
• Manage Disability Claims — process short-term and long-term disability requests, request updated medical documentation, track participant eligibility and work status, update Excel logs, coordinate with Medical Consultant, and process weekly disability checks.
  
• Process weekly and monthly benefit checks and EOBs for participants and providers.
  
• Handle incoming W-9 forms from providers (mail/fax) and enter them into company software.
  
• Review monthly reinstatement and new-hire reports; prepare and mail enrollment packets.
  
• Maintain participant files, including filing confidential documents and updating change-of-address information.
  
• Process beneficiary updates, enrollment documentation, and maintain member and dependent information in internal systems and vendor portals.
  
• Process Life Insurance/Death Benefit notifications, claims, and payments.
  
• Process reciprocities — request and send hours for participants working out of territory.
  
• Manage HRA enrollments, benefits processing, and eligibility updates.
  
• Handle monthly COBRA notifications and payment processing.
  
• Process checks for the purchase of member hours/credits.
  
• Assist Fund Managers and other departments with annual mailings and various projects.
  

Job Requirements

• 3+ years of strong customer service and benefit communication experience
  
• 3+ years of health benefits and claims processing experience
  
• Proficiency in Microsoft Word and Excel
  
• Accurate and efficient data entry skills with strong confidentiality practices
  
• Exceptional attention to detail and organizational skills
  
• Ability to work both independently and collaboratively
  

Additional Information

• Bilingual (Spanish) is a plus but not required
  
• Hours: Monday–Friday, 9:00 AM–4:30 PM (35 hours/week), In Office
  Potential: 1 remote day per week
  
• Must pass a drug test and background check
  

Generous employee benefits package that includes:

• Medical, Dental, Vision
  
• Annuity & Pension
  
• Vacation, Sick, Personal days and Holidays
  

Salary: $55k

How to Apply
Please send your resume to: Jennifer Haniuk
[email protected]